Blue and green lights are stable but device is not showing on dashboard

blue and green lights are stable but device is not showing on dashboard

@aditykumarsingh652
To resolve the issue, I suggest using a different Android device, preferably Android 10, and following the same procedure. You only need the app once to connect the module to the Bolt Cloud. To check if the device is connected to the Dashboard, log in to cloud.boltiot.com using the same email ID as the Bolt app.
You can manually change the Wi-Fi details on the Bolt device by following these steps:

  1. Connect the device to your mobile hotspot temporarily, then turn off the hotspot. This will activate the Bolt’s hotspot mode, allowing you to smoothly redo the setup process.
    2.On your laptop, install Advanced IP Scanner and connect to the same Wi-Fi network as the Bolt. Find the Bolt’s IP address using its hostname (e.g., “Expressif”). Next, type the following URL in your laptop’s browser, replacing <IP_ADDR> with the Bolt’s IP address:

<IP_ADDR>/wifiSetup?ssid=<HOTSPOT_NAME>&password=<HOTSPOT_PASSWD>

3.Replace <HOTSPOT_NAME> with your phone’s hotspot name and <HOTSPOT_PASSWD> with the hotspot password. This command will restart your Bolt and connect it to the new Wi-Fi, which in this case is your mobile hotspot.

Hi @aditykumarsingh652,

This generally happens if you have logged in to cloud dashboard with a different email id than the one which you used to login into Bolt mobile app.

Please make sure that you are using the same email id that you used on mobile while setting up the device.

If you are still not able to view the device, consider using a different browser or update the browser to the latest version.