Bolt Cloud - PRO upgrade

Hello! I wanted to try cloud pro for a month as I saw in a video online. I went to the “Add new device” area, clicked on “Raspberry PI” and then on “TRY BOLT CLOUD PRO FOR FREE”. It says it worked and I got it, but my active plan is still the standard one and nothing has changed. I wonder why it doesn’t work?

Hi @valentin_beliciu ,
I have taken this to the team and we’ll fix the issue as soon as possible.

Thanks, @raghav.srivastava. I am waiting for your confirmation.

Hi! Any news? Thanks!

@valentin_beliciu not yet. I would request you to wait until Monday, I have already forwarded your concern to the team.

Hi! Did the team manage to check? I would need access as soon as possible. Thanks a lot!

Hi @valentin_beliciu,
I have not received a response from the team yet, I have conveyed the same to them. We’ll fix the issue as soon as possible.

Hi @valentin_beliciu ,

I am looking into this and I will update you by today EOD.

Hi @valentin_beliciu ,

It is fixed and your account on Bolt Cloud Pro plan.

Do let me know in case you need any other information.

I received the acces. Thanks a lot guys and have a nice day!

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@valentin_beliciu Glad we could help. Do let us know if you need any other help.