Bolt iot module not working

I had not used my bolt iot module for a while. Hence i am not able to access and connect my bolt iot module to my device .
The WIFI module dosenot show any light flickering or any kind of responce when connected to power supply.
I have tried by using different usb cable but it is not showing any response.
How can i fix this issue?

@praveenmahato026 Make sure you have inserter it fully insside the USB pin present in the module. If not, try mailing to support@bolt.iot to fix your issues. Just check whether your bolt module is working even though the light is not flickering (just try connecting to your mobile, that will do good). You will get your problems resolved.

I have tried that earlier

Please shoot a video of our Bolt module powered on, upload it to Google Drive or Dropbox and share the link here for us to review.

Video of me bolt iot module


Is the device shown as online on the cloud after powering it on?
Does the Blue LED blink once immediately after turning on the device?

We shall communicate further based on your replies to the above queries. We might have to replace your device if it is under the warranty period.

No, The device is not showing online on the cloud after powering it on. And no led blinks after turning on the device

Hi @praveenmahato026,

Your device is definitely not working, and is eligible for replacement. We still need to check whether your device is under warranty or not.

Please write to using the email id you used to place an order for the device. Make sure to add this thread to the email. This will be enough information for our operations team to assess that your device needs a replacement, and with your email id they will be able to pull up purchase records for your device, and confirm whether you device is under warrenty.

If you had bought the device anytime during 2020, then your device is under warrenty. This is given that you had created this query on 1st Jan 2021.