Bolt not connecting to cloud


#1

Hello, my bolt suddenly disconnected from cloud, and now green light is not glowing…not connecting to the cloud, could anyone help please???


#2

Hi @kabir.ansari.me

Is the blue led stable ? Follow the set up process again to connect your Bolt device to your home wifi network https://docs.boltiot.com/docs/setting-up-the-bolt-wifi-module

Also drop us an email to support@boltiot.com


#3

Now even the blue light wont glow, just after powering the bolt module on, the blue and green light glows for a fraction of second and thats it. Did it just blew up?


#4

Hi @kabir.ansari.me,

Please drop us an email to support@boltiot.com . We will replace your Bolt unit after checking the warranty period of your Bolt device.