Bolt not powering up blue led not blinking

My bolt is not powering up. I have connected a USB cable to it and the blue light is not blinking. This is my first time powering it up. It has been in storage for a while. I have just started this and I have tried it with different cables as other threads have suggested but it doesn’t make a difference.

@alannelson18112002av

Have you tried other power adapters with the wall socket?

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Yes. I have now tried it with several USB cables and power adapters. It hasn’t made any difference. The LEDs are not turning on. What should I do now? I also checked if it was visible on my phone using the Boltiot app and I couldn’t find it.

@alannelson18112002av

Shoot a video of it. In the video, show the power adapter being turned on with the cable that came with the kit. And show that none of the LED’s are turning on.

Upload it to drive, and mail the video link to support@boltiot.com and ask for replacement.

Do let me know if you have any other query.

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Thank you so much for your help!!! :+1: :+1: :+1: