Cancel the refund request (Cannot show access code as refund requested.)

I purchased Bolt IOT and ML training course in Feb 2021. Today I was trying to access it but it kept on saying “Cannot show access code as refund requested.”
I have never requested for refund then why is it showing me this.
Kindly look into the matter and fix it as soon as possible so that I can start my training.
Here is the screenshot for the same.

1 Like

Hi @abdul161601,

I have invited @shoeb.ahmed1 to help you out with this issue. He will be replying by today EOD.

Do let me know in case you need any other information.

@abdul161601 Please check if the issue is still persisting.

Same problem for me too. I have not requested any refund. But it is showing the same . Please solve it asap. I need to take my test.

same problem

@hemanthnarra432 Apologies for the issue. We have fixed it in the system. You should be able to see the access code now. Let me know if it’s fixed.

Thank you . It is resolved. But, why have so many people getting this error.