Cannot add device in the BOLT app

My phone gets connected to the BOLT hotspot, but when I open the bolt mobile app and try to add device it loads and my phone gets automatically disconnects itself from BOLT hotspot. And therefore I cannot connect the device to Cloud.

Try restarting the bolt module. To be more specific plug out and plug in the bolt module. Check your mobile’s wifi for the devices. Or try connecting your bolt module with any other wifi networks possible. If it gets connected , proceed directly to the webpage where you will be prompted to link your device with the product and proceed as per the on-screen directions. I hope your query has been answered. If you still face the problem try interfacing your bolt module with another device.

Restart the bolt device settings from 1st. Even if you can’t able to connect the device to bolt , in your phone go to the hotspot setting and make sure that u can connect Ur phone hotspot with other devices.