Certificate not received till now

Sir, I have paid the amount to get hard copy of the Certificate on 5 july but I didn’t received it yet. Please look into this matter and please tell upto which date is it expected to get delivered.

We have noted your request. Concerned person from out team shall contact you by tomorrow EOD.

My apologies for the long delay. We were facing a lot of issues and delays related to the lockdown where the certificate hard copies were misplaced, damaged and the services to print, sign and transport the certificate were severely impacted.
We have actually sent the certificate shipments to the people who have requested for the hard copies this weekend i.e. 29’th August 2020. You should be receiving the hard copy of the certificate shortly in a couple of days time.