Connecting Bolt with mobile app

Hi
I am trying to connect my Bolt with Bolt IoT mobile app. My Bolt WiFi module is powered on and connected to cloud as both blue and green lights are stable. But my mobile app is unable to connect with it. Kindly help

Thanks in anticipation

Suresh

Hiiii @surepathania
Firstly, power off the Bolt and try connecting it again, if it does not work please turn off all the available internet connections until the Bolt is connected to your mobile phone.Once the Bolt is connected to the mobile-phone then switch on the internet connections and connect the Bolt to the available Wi-fi or hotspot.
than please cheak your speed of internet conectivity and try again
If you’re currently facing problem
Do one thing
Change your WiFi settings from 5ghz to 2.4ghz by going to

  1. WiFi option
  2. Choose advance settings
  3. Then select base band
  4. Change from 5ghz to 2.4ghz
    Hope this information is useful for you :+1:

Hi

I am little bit confused about using Bolt. I have few doubts.

  1. I am having Redmi Note 4 and using JioFiber connection. While connecting should i connect my mobile to jiofiber through wifi.
  2. bolt has a default password bold1234 but where it will be used.

Thanks in anticipation

Suresh

Hello @surepathania
Connect your mobile to bolt module hotspot and enter the password bold1234.
Hope this information is useful for you :+1:

@surepathania

Did you configure the device anytime before to any of the wifi networks?