Connection problem- no light flashing or stable

The Bolt was working fine for one week but suddenly today both the lights stopped appearing and the device shows offline. First, only the green light disappeared but the device still worked. Now the blue light is also gone. Blue flashes for a second on connection to power supply and then stops. What could be the problem?

The same issue is face by me as well. Please help.

Even i am facing same issue please help me out if you got resolved

Did either of you get it resolved yet?

Hi @joshika.s99 @srisai00123 @simransxn98

Apology for the delay in response. Is your query resolved ? If not then please send us an email at