Coupon Code Expired

There seems to be a problem while accessing the course. As per the instructions, there has been over two days since I received the kit. I created an account using same email ID. I got receipt of purchase on the same mail ID. Now if I am trying to login, it says incorrect mail-id or password. When I am trying the option of “forgot password” and entering this mail ID to receive new password, it says there is no account registered to the mail ID. Please Help.