Defective bolt usb port

1

I AM PHALGUN G K. I HAD ORDERED FOR BOLT IOT KIT A COUPLE OF WEEKS AGO. I RECIEVED IT A WEEK AGO. I TRIED TO USE IT FOR MY FRIST PROJECT (LDR SENSOR PROJECT) BUT UNFORTUNATELY THE USB PORT IS DEFECTIVE.
IF I PRESS THE DEVICE A LITTLE HARD TO THE CABLE IT TURNS ON OTHERWISE IT WON’T WORK. I HAVE TRIED THE USB CABLE PROVIDED BY BOLT AS WELL AS MY OWN MICRO USB CABLE, YET IT DOES NOT WORK.
KINDLY REPLACE THIS DEVICE.
I HAVE ATTACHED

IMG_20201206_232530
IMG_20201206_2325301736×2312 1.73 MB
FEW MULTIMEDIA ALONG WITH THIS MESSAGE. HOPE IT WILL GIVE YOU A BETTER UNDERSTANDING OF MY PROBLEM.
THANK YOU

2

@phalgun41

I have informed our operations team about your issue. They will get in touch with you within next 2 days to understand more about the issue that you are facing and take further actions.

1 Like