Device offline problem

Bolt Setup
1

I actually gave the wrong wifi credentials while linking
so the device is always offline
when I tried to link again it shows the device is already linked to this account

2

Try connecting to some other wifi network and try to connect it once again.I had the same problem when I tried to connect it to a different wifi network.It got connected when I tried it for about five times.

3

hi @dineshkumar.18ec
For the device to be online, it should be connected to the Wi-Fi as well as the cloud i.e. both blue & green lights should be stable while glowing.
The blue light will start blinking as soon as you connect the USB cable & power on the switch. You need to connect to the WiFi to which you have connected the Bolt (By entering it- SSID and Password) via bolt iot app. If you’ve entered wrong credentials, try again and it will ask you to choose the correct Wi-Fi Network. Once, the bolt is connected to your WI-Fi Router Blue LED will be stable.
(Make sure you keep your phone near to the bolt with its location on)

While using it, you will have to connect your computer/phone to the same WiFi network to which you connected your Bolt.
And, that’s it when this setup is complete i.e. your phone/pc and the bolt are connected to the same Wi-Fi network. Green Light will be stable which indicates bolt is connected to the cloud.

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