Getting an internal Server Error 500

I am getting an error as an Internal server error[500]. Why is this happening?

maybe there is a ploblem in the code
try to post the code
check if the connectivity to the module is established
even try to do ‘deploy configuration’

The first thing you need to know about an 500 Internal Server Error is that the error can only be resolved by fixes to the Web server software.It is not a client-side problem meaning that the problem is not with your browser, your computer, or your internet connection. This is a ‘catch-all’ error generated by the Web server. Basically something has gone wrong, but the server can not be more specific about the error condition in its response to the client. In addition to the 500 Internal Server Error notified back to the client, the Web server should generate some kind of internal error log which gives more details of what went wrong. It is up to the operators of the Web server site to locate and analyse the logs which should give further information about the error. However, there are often ways to quickly get around the problem:

  • Reload the web page.
  • Clear your browser cookies and cache
  • Come back later.
  • Finally, Ask your Hosting Provider

I am facing the same issue while viewing the data for plant monitoring system but unable to solve it. I tried clearing cache but even that didn’t work.
Help to get through this pblm.

I am facing the same issue (internal error 500). Configuration deploys successfully to the module. any updates/fix please?

Issue is resolved. I copied the sample code from the site and it worked.

Hi @ksganesh18 ,
Do you need any further assistance regarding this?

Hi Raghav,
No, thank you for the response. I really appreciate it.

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hey , which sample code ?
I’m getting the same error , hope you can help me with that
thankyou

Hi @vermaayu2000 ,
Are you getting 500 internal server error? I have taken this to the team and we’ll get back to you shortly.

Also, please confirm if you are still getting this error?

Hi @vermaayu2000

Please share the code that you have written for your product configuration on Bolt Cloud. Also check this code https://github.com/Inventrom/ui-templates

Do let me know in case you need further assistance.

i think the sample code they are referring to is which given in video,
i.e, in js file extension
plotChart(“time_stamp”, “your_variable_name”);
ex- plotChart(“time_stamp”,“light”);
check spelling mistakes in your code which happened with me.

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Iam also facing the same issue .
iam getting error.

Hi @meghameghana2103,
can you please share your code with us?

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I am getting Internal server error 500
means something has gone wrong with website. This isn’t a problem with my browser, my computer, or my internet connection. It’s a problem with the site.
Please try to solve my issue as soon as possible.

@meghameghana2103 sometimes it happens due to some problem with the code. As I can see, you have declared the variable name as ldrip and written “light” in the plotChart function.

Kindly change plotChart("time_stamp","light") to plotChart("time_stamp","ldrip") and let me know if it works.

Hii @raghav.srivastava I am facing the same issue!
here is what my code looks like!

The device page