Green and blue leds are on ,but i cant link it with cloud

green and blue light are on constantly,but I cant find the divice on bolt cloud

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Hi @deepakparabhu2205,

Please clarify,
Do the Green and Blue LEDs turn on immediately after you power up the device?
Do the blue LED blink slowly first, and then does the Green LED turn on?
Is it possible that you missed the last step on the Bolt App, which links your device to your Bolt Cloud account?

As soon as i connect the power supply green and blue leds are on constantly they doesn’t blink ,the app says it is linked but its offline ,no internet connection,and i cant find it on cloud