How can i get new hardware kit if old one is damaged

While i was using it multiple times it got some loose connections. so, that i can`t able to do exercises given by the instructor.

can someone help how can i get a new hardware kit.

course: Internet of things and machine learning training

Hi Avinash,

If it is not yet 10 days after you have purchased the training kit, you can ask for a refund by visiting the cloud.boltiot.com/training page. Or else you can mail your queries to support@boltiot.com with the pictures of your kit.

Hi @avinashgupta6745,

Please record the video of the issue and upload it to google drive and then share public link of the video with us.

After checking the video, we will arrange the replacement for your device (if it is under warranty.)

Do let me know in case you need further assistance.