How to verify bank account for refund?

I requested for a refund. The kit hasn’t arrived yet, but I set the earliest date (Aug 1, 2020). However, when I am clicking on not received refund, it is showing this prompt.

Where do I enter the sent amount? Where will they send that verification amount? Why do I have to verify it when I have paid online? I cannot find the place or page where I can verify my account. Please help.

Hi @fearthesreetam,

Sorry for the inconvenience, Ignore this warning issue. We will fix it as soon as possible. Your amount will be credited to your account within 15 days after receiving the kit.

Do let me know in case you need any other information.