The blue and green lights are stable in the wifi module but it’s not showing anything in the bolt iot app and in bolt cloud account it’s always says to download bolt app which i have already downloaded.what to do in this case?
@Username_Placeholder @versha03may2001
This issue generally happens when during the Wifi Setup of the device when we choose the intended network to which we want to connect our Bolt Device to and enter password it gets connected to the network and while proceeding to the next screen wherein the device gets linked to the account we might have to turn ON the mobile which most of them don’t do it and go back at this stage.
You will have to follow the entire setup process.
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You may share your Device ID and the Email ID to which it has to be linked to so that we will do it from our end.
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Which device id and how can i find the device id?
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When you were trying to do the Wifi Setup, You had clicked on Open Wifi Settings and tried to connect the Bolt prefixed network right.
That is the Bolt Device ID which is required for us to link it to your account.
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also @rohit.ts is there a way to get rid of all the data
I currently have 69(nice) records but I want to clear it and start over
When will i get the answer? I have already given the email id and device id.
Device id - Bolt15316292
Email id - versha03may2001@gmail.com
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Apologies for the delay in getting back to you.
I have linked the Device BOLT15316292 to the Email id versha03may2001@gmail.com. Now you should be able to view the device in the Dashboard.
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Unlink the device with the product and again link it to the same product.
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How to connnect internet to the wifi module?
Theres a video guide in the training itself, please go through it and post your queries here
Hi. I faced an issue setting up the wifi. when connecting bolt wifi to a network with internet, it says- device could not be found. Whats my next step?
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could you please share the relevant screenshots
Hi @sohinihazra2004,
Can you please elaborate more on what issue you are facing by sharing the necessary screenshots so that we can help you out.
Hi @sohinihazra2004,
Apologies for the delay in getting back to you.
May I know what is the status of the Green and Blue LED’s on the Bolt Wifi Module.
Blue and green light stable and steady, but hotspot not recognised by phone.
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Hi @sohinihazra2004,
Share your Bolt Device ID and Email ID so that we can link the device to your account.
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