Issue in logging in with my google account

I am not able to login with my google account

If you are trying to log in through your mobile phone chrome browser is recommended. If still the problem persists then try to clear the cache of the chrome browser through your phone. If still you are unable to login then try adding your google id again on your phone.

@apuravchangal1998

Can you please send us a screenshot of the error message that you are getting?
We won’t be able to help you unless you mention in detail about the issue that you are facing.

Hi @apuravchangal1998,

Can you share the screenshot of the error while logging into the Bolt cloud using your google account ?

Easy method to for logging into Bolt Cloud.

  1. First open gmail.com and login using google acocunt.
  2. Open https://cloud.boltiot.com](https://cloud.boltiot.com/
  3. Click on Sign in with Google
  4. Select your gmail profile.
    5 Done.

How to link the email account as I do not have google account accessible anymore,
how can i login with email and password, I can not even reset my password it says login with google id

Hi @akanshya.baruah,

Currently we don’t have any system to recover the account in case of google login unavailability. I will discuss this issue with our team on Monday and will update you the status.

Do let me know in case you need any other information.

I logged with the same gmail id which I provided while purchasing the bolt devices but don’t know why it’s showing to buy the bolt? Please clarify my doubt

please do check whether you have used the same email id in which you have enrolled the course. if you have done it right then check your email since you would have received a conformation mail from Bolt Iot or you can use the access link provided in the mail.

check whether you have login using the same email id if so check your email from Bolt Iot and open that link since it may help you in opening the proper the account. firstly check whether the hardware is connected in the bolt app if so you can find the hardware automatically connected to the device in the cloud. check this it might help you