My Module is connected to the Device but does not show details on the Dashboard


The module is connected to the app.
Also it shows that 1 hardware module is connected on the cloud. But I am not able to get any details as in the picture above.
Even both the leds on the hardware module are on and stable.

Open the app in your phone to ensure that the bolt device is registered to you. You can view the device info at the home page of the app. Make sure that you use the same email ID for the bolt cloud account and the app. Try switching over to google Chrome. Hope that solves the issue

Hi @andybelsher8,

Your device is already linked to your account. Bolt cloud is not compatible with Internet explorer. Please open https://cloud.boltiot.com in chrome and check it is working.

Do let me know in case you need any other information.