Not able to check connection on the app

Inspite of the blue light and green light being stable, the app shows no connectivity!

@devanshijhaveri2001 If the Blue and green light are on, then the Bolt will not be shown on the add device button since it is already setup.

@shoeb.ahmed but the main page shows “no devices configured”

I also faced the same problem…so I would suggest you to first switch off the WiFi to which the bolt got connected earlier (since you are saying both green and blue light were stable) . Then switch on the bolt again and you would see the blue light blinking slowly. Now open the bolt mobile app and click on add device.You would see your bolt option and click on that. After that switch on the WiFi again and connect the bolt to it.