Not able to give my certification test

hello sir,
My name is SAMARTH CHUGH and i have enrolled in your training on Iot and ML, but i am not able to give my certification test at the end because when i enter my course access code:- It says invalid entry!
my order id is #India24217
and my complaint request (15609) has been received and needs an urgent solution pls help me out
pls help me out in resolving this issue as i want to give my crtification test as soon as possible!

Pls help me guys dont just read and leave pls help me especially the developer of bolt iot pls need an urgent help from all the whole bolt community

Can you send you details in screenshot and mentioned all your details I will make contact to the customer care .