Not able to see my device on cloud

manasareddythamira · July 26, 2019, 7:57am

iam not able to see my device on my laptop or my phone.can you please tell me how to solve it.

suryaanirudh2611 · July 26, 2019, 8:42am

Hello manasareddythamira,
So, in order view your device on bolt cloud , you have to connect your bolt device to the cloud using the bolt app available in play store through your android mobile phone.
Do follow the steps mentioned in boltiot training,while linking your device to cloud.

manasareddythamira · July 26, 2019, 9:52am

I have done the same for first time… Later I have removed ownership now I can’t able to do that again.

suryaanirudh2611 · July 26, 2019, 2:46pm

HI,
Then contact support@boltiot.com !!

hi.atharv.deshmukh · September 11, 2019, 3:22pm

Please make sure that you are logged on the same account on which you have added your device.

manasareddythamira · September 21, 2019, 5:19am

issue solved.Thank you