Not showing the status in the app!

I followed the procedure once but it got interrupted due to network issue. Now I am getting both green and blue led to be stable but the device isn’t getting added.It is coming as ‘Couldn’t connect to bolt’.

please check you internet connectivity.I tried same procedure just half an hour back and it is working for me.

Still it’s not working for me!

Can you please record a short video while powering on the Bolt? Upload it on Google Drive and share the link here so that we can check. Make sure the in the video, the LEDs are visible during the whole period from power off to power on.

The link is here​:point_up_2::point_up_2: