Offline status: not able to change the wifi connectivity

My device is showing offline status because I used my college wifi and could not be able to change the connectivity as it is not disconnecting from the previous wifi setup because of the old version and it can’t be updated till the device is online.

Hi @niharika10valacha,
Are you able to discover your Bolt in your mobile Wifi Settings when it’s disconnected from WiFi?

yes , sir I am able to see it . I tried disconnecting as well but it always show’s to try re-connecting the device and therefore its no longer connecting to any changes made .

Hi @niharika10valacha,
Please set it up again by clicking the Add Device button in the Bolt Mobile App and connect it to your other WiFi. If you are still facing trouble, let me know.