Product quality not good

I had just started with bolt , when i plugged in USB cable in the cuboidal space given in bolt wifi device near Rs , the wifi blinked at first, but after some time when i again used it ,it did not blink, so i thought of removing USB cable connection with bolt by removing it from its small cuboidal space near Rs, but the cuboidal region also came out attached with USB cable… though i tried to take it out carefully …it was this much small and tight.
Now i can’t even complete my project . Just because that cuboidal region was too small and tight my whole kit is of no use now. What shall i do now?

Hi @191210020,

Apology the inconvenience, Please record a video of the issue and upload it to google drive and then share the public link of the video to After reviewing the video, we will arrange the replacement of your Bolt device.

Do let me know in case you need further assistance.