Recieves order on 16th november still not able to access the training as the status has not turned to paid

I have recieved my bolt iot kit on 16th november and as described it should have started after 2 days but till now i am not able to avail my training as the payment status has not changed to paid.please do something.

@somu.imsolution01 Send your kit’s picture and the order ID to