Refund and Transaction ID not Shown

I bought IoT kit with OrderID: #India26916

which i returned on 07/03/2020 and was received by you guys on 17/03/2020

recently it’s showing that refund has been completed but i haven’t got refund and the transation ID is not being shown too.

Kindly look into it please.

@asahu54007

Transaction id for refund is shown on the https://cloud.boltiot.com/training page. Can you please check the same?

If possible share a screenshot of the page.

The transaction id is not showing. Attaching screenshot

Checked bank account too and it’s not reflecting there either.