Refund NOT credited in my account

Community
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1

Hello sir
I had requested refund for the python programming
training on 19th OCTOBER. On the bolt cloud ,the status is showing that the refund is completed, but I haven’t received it in my bank account yet, so I request you to kindly look into it

2

Hi , @ms965055
we have forwarded the issue to the support BOLT IOT
Please be patient the refund takes from 7 to 8 days to reflect in the bank account

3

@ms965055 My refund was credited back to my account in 11 days. So be assured, BoltIot is a nice company it won’t cheat you.

1 Like
4

Hi @ms965055 Apologies for this.

We noticed an error in the integrations of our payment site. We have identified it and working on a fix for it. Be assured that you will receive the refund amount within a week’s time. We will be manually clearing the payments so you can expect it much sooner as well.

5

Hello Sir
I requested refund for the python programming course.
It is been 4 days and i havent received the money yet.
So please look into this matter and help asap. Thank you

6

Hi , @sangralabhiabhi
@pranav.kundaikar.inv
Welcome to BOLT community,
We have forwarded the request to our authorities and support,
Your refund will be initiated soon.

Thanks for being patient

Regards,
Lokesh Agarwal

7

@sangralabhiabhi We have processed your refund and transferred the amount.

However, the bank/payment gateway might not have credited the funds to your account. So we are checking with them for the same.

Due to the Diwali holiday, the process is a bit slow, and we expect to get the update by Tuesday.

Be assured we are working to make sure the refund is credited to you by the bank/payment gateway. I expect it to be done by this coming Friday.

We thank you for your patience and support.

8

Hello sir

20221021_213416
20221021_2134161920×933 98 KB

I had requested refund for the python programming
training and it’s been a week since i did it . On the bolt cloud ,the status is showing that the refund is completed, but I haven’t received it in my bank account yet, so I request you to kindly look into it

9

Hi , @sakshipatole28
@ashwin.salgaocar @pranav.kundaikar.inv
Welcome to BOLT community,
We have forwarded the request to our authorities and support,
Your refund will be initiated soon.

Thanks for being patient

Regards,
Lokesh Agarwal

11

Respected Sir,
I have applied for the refund for the course WEB DEVELOPMENT TRAINING . When will my amount will be transferred to my account? Kindly transfer the amount as soon as possible…
My mail Id is:- vinayttm@gmail.com
Order Id : #India51170

And in refund page it is show as refund transferred but I didn’t get any message in my mobile from bank regarding the refund.

Thanks

12

Hello , @vinayttm
@ashwin.salgaocar
We have forwarded the Request to our support,
The Amount which is initiated for your refund takes 7 to 8 working days to reflect in your bank account ,
Please be patient as we are doing are best to resolve it at the earliest.

Regards,
Lokesh Agarwal

13

Hello Sir
I requested refund for the html css java script programming course.
It is been 15 to 16 days and i havent received the money yet.
So please look into this matter and help asap. Thank you

14

@sayalid412 Noted. Be assured that you will get the amount. We are checking this in the backend.