Refund request intiated but no action taken

i have initiated the refund request for the bolt iot device. i also selected the pickup date for the device, but the pickup date went away and still it is with me. i have also not got the refund for the same. Please help me for the same.

Hi @jitenbhadane388,

I have raised a query to the operation team regarding your Bolt kit pickup. I will be updating the status by tomorrow EOD.

Do let me know in case you need any other information.