Unable to fetch the order

I have purchased bolt iot course on 22-09-2020 but had not logged in to it for few days due to some unusual circumstances. Today after logging in to the account I’m not able to access the course. They are not able to fetch the order.
kindly help.

you can use the leaflet that came with your order to scan the qr code, or you could login to the page of bolt iot and then use the credentials that you have used to buy the kit b that i mean the email id and the relevant password that you have used and you could easily access the course


Can you share a screenshot of the page https://cloud.boltiot.com/training? Please make sure you hide the training access code before sharing the image.