Unable to Linking Device to Bolt Cloud

The Bolt Module is showing both LED stable when i am switching it on. However in the Mobile Bolt IOT app shows no device connected. What could be the reason behind this?

Does green light on the board lights up when the device is connected??

Yes both lights green and blue become stable when I switch on the power supply. However the device is not connected to Bolt IOT app so how is it possible that both LEDs are stable.

if you completed the linking process of bolt iot module with your mobile hotspot in right way then it will show that your device is online if not try to sign in bolt cloud in laptop or pc there you will find that your device is online.
and if you think that the device is not linked to your hotspot rightly then try to reconnect again.

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Thank You very much :slight_smile: