Video playback error

cant access video lectures because it is showing “video playback error 1-0003”
i tried clearing the cache and cookies of my browser as suggested in the help centre but it is still not working

Hi @riyaizzlive,

Apologies for the delay in getting back to you.
The “video playback error 1-0003” message typically indicates a problem with video playback on an online platform. If clearing your browser’s cache and cookies did not resolve the issue, here are some additional steps you can try to troubleshoot the problem:

  1. Check your Internet Connection.
  2. Try a different Browser.
  3. Update your Browser.
  4. Disable Browser extensions.
  5. Check for Software Updates

Try these steps out.
If you are still facing any issues let me know.
Also please share the Email ID with which you are able to access the trainings.

the problem is solved. thanks

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