Where to get BoltIoT Module in Cape Town South Africa


#8

I just made the Payment is there anything i have to do from my end?


#9

@butawuf We have received the payment and the shipping address. Thank you. The kit will be shipped within two working days. You will get an E-Mail from DHL with the tracking ID as soon as it is shipped.


#10

Thanks Sir got my tracking ID from DHL.

I’m going to send you an e-mail so we can discuss some opportunities as in what it takes for distributing your product this side as from what i see on your videos it could benefit a lot of people in IoT based in South Africa


#11

@ppv my shipment was suppose to have been delivered last month but DHL is asking me to check with you guys if you can log a query with them and investigate as to what’s happening.

I’m suppose to use in for a presentation scheduled for next week now i don’t know what to do please advise


#12

@butawuf Sorry for the delay. Your Arduino Adaptor Kit was shipped on 2nd of June and I see that it has been a month since then. I have written to DHL inquiring about the same and have marked you in CC in the same mail.

On the tracking site it is showing me that it has reached ZAJNBA, ZA. Hopefully they will resolve the issue soon. I am on to it and will try my best to deliver the kit to you by end of this week.

I had also missed out on your last message about opportunities to distribute the kits in South Africa. It will be great if we could work on it as delivery is becoming an issue for us and having distributors could solve the same. Though for now will look into delivering your kit to you on priority.


#13

@ppv Please not it has been saying 09:07 PM LT ZAJNBA, South Africa Departed from Local Distribution Center
for the past 2 weeks and the date there it shows the 3rd of July and today is only the 2nd of July


#14

Either DHL lost my shipment or their system is not working correctly


#15

Good Day @ppv

Is it possible that you can send me a replacement asap as i don’t know if this Package is ever getting to South Africa.

I checked with the local Post Office and they confirmed the last update in their System was that the Parcel is in Germany.

Please refer to the attachment below


#16

And for Interest sake why is it showing the Origin and Destination is both marked Germany?


#17

@butawuf Sorry for the trouble you are facing. We are not sure why is it showing the wrong origin and destination for you. For us, it shows destination as CAPE TOWN, WESTERN PROVINCE, SOUTH AFRICA. We should be sending you a replacement by tomorrow with a faster courier service. Will try our best to get it to you by early next week. When is your presentation?

Also, in case it gets delivered then do let us know immediately by writing to operations@boltiot.com so that we could save on the expense of sending the second unit.


#18

If it happens that i recieve it i will let you know and my presentation is on Saturday 14th of July

This is what i plan to showcase what i can do with BoltIoT and i have to play a bit with it prior to this day so i can have something functional and tested


#19

@butawuf We are trying our best to get it to you asap. We should be sending an additional unit tomorrow to you via a faster courier service. We were not able to do it today.


#20

@ppv

May you please let me know if the replacement is shipped so that i can be sure i will be getting it in time.

Else i will have to plan on something else using what i have have at hand.

Seems like with DHL i will not be receiving my BOLT order at all


#21

@butawuf Sorry I missed out on your earlier message. We have shipped the replacement. You must have also got an E-Mail from Masood with the tracking details. Let me know in case you have not yet for the mail with tracking details.


#22

Good Day @ppv

I received the e-mail from Masood with the tracking number it’s just that I’m worried that i might not receive the shipment in time.

So far this is the status and i have 4 Days left as i need to spend at least a day playing around with it


#23

@ppv

No further updates on the replacement unit and times is not on my side.

I have literally 2 days left :neutral_face:


#24

@butawuf
Apologies for the delay in responding. My colleague @ppv is not well hence I am posting this message on his behalf.

Our operations team got in touch with the vendor to check where the second backup shipment has reached. It will be reaching Johannesburg today and it will be reaching Cape Town tomorrow. We are trying to get it to you at the earliest.

However, I suggest you also keep a backup option ready just in case it does not get delivered on time so that your Event Showcase does not get affected. Sincere apologies again for the delay.


#25

@pranav.kundaikar

Thanks for your message i received a call earlier today from the courier guys and they said the replacement is getting into Cape Town tonight and i should have it early morning tomorrow

I will updated you guys tomorrow morning


#26

Thanks guys my Shipment has been delivered.

How ever I’m having this error when i try to deploy the configuration.

No Hardware configuration exists for this device type

Please let me know if there is something I’m doing wrong


#27

Hi @butawuf could share a screenshot of the issue you are facing? Have you linked the hardware configuration to the device? Check out this project: https://www.hackster.io/ppv999/getting-started-with-bolt-light-monitoring-system-a8dbfc it might help.