Recently ,I created account on digital ocean . I follow all the step regarding billing. Rs 399 is debited and refunded on my account. But when I sign in to the account it is showing like additional information required. I had attached snapshots to this as follow
Hi @asimmulla365,
If DigitalOcean is asking for additional information, it could be related to verifying your identity or preventing fraudulent activities. They might request documents like a photo ID, credit card statement, or other forms of identification.
The best course of action would be to contact DigitalOcean’s customer support. They can provide you with specific details about why they’re asking for additional information and guide you through the verification process. You can usually reach their support team through email, live chat, or a support ticket