Already an email connected to Bolt module device

I have been trying to connect and link the microcontroller to the wifi and i successfully did so. But when i come onto the devices connected page it shows that “device is already connected with” (The email is provided but idk if i should say it lol since its unknown). Anyways, i havent even went on with the setup on any other of my device , but it still shows this problem even when i reinstalled and did all the steps in setting up again. How can i solve thiss please

Hi @sakshi.lonare share me your gmail id so we can check on it.