Bolt iot kit troubleshooting

Wife module trouble shooting
When we have to connecting the bolt iot last step verification is troubleshooting why
Tell me any solution for that plz

This error might be occurring because of your wifi connection. Please check whether the wifi network does not have the firewall or the connectivity of your wifi is appropriate.

I had the same problem. Both the blue and green lights were on, yet Troubleshoot option was appearing. It showed online even on my cloud. According to me, it just takes a little time for the hardware to connect, or maybe, the connection is weak.

This is because of your network connection . Please check your wifi or try connecting your BOLT IOT module with your mobile hotspot.