Connecting Bolt ID to Mail Account

Sir I have tried to connect the bolt ID BOLT15631713 with fcsatstem9@gmail.com but it showing error. Please help me out by connecting this.

Hi @fcsatstem07,

The BOLT15631713 is already linked to padhu.padmaja@gmail.com.

sir please change the account to fcsatstem9@gmail.com for BOLT15631713

Hi @fcsatstem9,

Could you provide the Email ID used for the training purchase?
We cannot locate any purchases associated with either fcsatstem9@gmail.com or fcsatstem07@gmail.com.

we have purchased this bolt through creya in bulk quantity and for each time when we are facing any issue there is a delay of responding from creya. So we are directly connecting to you.

I think you have a data of each bolt that to whom you are provinding.

Hi @fcsatstem9,

Apologies for the delay in getting back to you.
I have now linked the Bolt Device BOLT15631713 with the account fcsatstem9@gmail.com . You can now view the device by logging into the Bolt Cloud using the same Email ID.

Yes it was now connected thankyou Rohit.