When I’m typing
http://cloud.boltiot.com/remote/(my API key/restart?&%20deviceName=(my bolt name)
its telling
{“success”: “0”, “value”: “Device does not exist”}
though my device is registered and my device is shown on home page also.
Have you replaced amy API key and my bolt name with correct values ?
yaah I did that already…
Could you check if the device name and API key is correctly entered? Even if there is a small error in typing the key, it will not work.
Yaah, I copied it from where my API key was generated… I’m sure there’s no error in that area.
Could you let me know what the device name is ?
Bolt 73323 is my device name.
Oh. There seems to be some issue which I am unable to figure out.
Please E-Mail your phone no to support@boltiot.com with CC to pranav.kundaikar@inventrom.com and mention about this issue. We shall call you up. Alternatively, you can call us up on (+91) 8881197198 and ask for Pranav Kundaikar.
Sorry for the trouble.
@raunak.rtu We would need your assistance in solving this issue. You will have to trigger the API while we monitor our systems for the issues. Hope you shall cooperate. I shall email you to coordinate for the same. I shall also update the thread once the query has been resolved.
Hi Raunak,
it seems there is one unnecessary space in URL.
http://cloud.boltiot.com/remote/(my API key/restart?&%20deviceName=(my bolt name).
Remove the space between restart?& and deviceName.
The correct format will be
http://cloud.boltiot.com/remote/357c2467-a33a-4fd6-b43e-75d6e677ab40/restart?&deviceName=BOLT9161541
Has this issue been solved? Because I am facing the same issue with my Bolt module…
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