I can't unsubscribe my Bolt Cloud Pro

angryseaman · October 2, 2021, 7:57pm

Hi. For some reason I cannot cancel my Bolt Cloud Pro subscription. Could some admin do this? After clicking the “Cancel plan” button, the page displays information about the lack of any subscription. I am asking for help in this matter. Regular payment is taken from my card.

akshayan.sinha · October 3, 2021, 4:02am

@angryseaman

I’ll update you regarding this by tomorrow.

Anything else I can help you with?

angryseaman · October 3, 2021, 6:18pm

I wanna only cancel my Pro subscription. That’s all. Thank you

rahul.singh1 · October 5, 2021, 4:44am

Hi @angryseaman ,

I am canceling your subscription from Stripe (Bolt Cloud payment provider). You will be no longer charged from the next billing cycle but you can continue using Bolt Cloud Pro for this month.

Do let me know in case you need any other information.

rahul.singh1 · October 5, 2021, 4:48am

Hi @angryseaman ,

I have canceled your subscription. You will not get charged from next time.

Do let me know in case you need any other information.