The OpenAI API key is not working. It gives an error that ‘You exceeded your current quota, please check your plan and billing details.’. I tried using a new email and phone number to create another account and it is still not working. How do I solve this error?
Hi @rizamohdtp,
We are looking into this issue. It would be really helpful if you could attach a screenshot of the Open AI page.
go to platfrom.openai.com ---- go to API ---- click on personal ---- go to view API Keys ---- on the left hand side, click on Usage.
After clicking on Usage, send me the screenshot of the whole window.
Regarding the API issue, many users may encounter an error if they do not have sufficient credits to access the OpenAI API keys.
If you are facing this problem, it is crucial to verify the usage of your API key, particularly if it has a balance of $0 or if it has expired.
In such cases, it is recommended to create a new account using a different phone number and a different email ID.
By doing so, you will receive $5 worth of credits, which will remain valid for three months.
Before beginning the course, please ensure to check your credits to avoid any interruptions.
Even I’m facing the same problem can u pls let me know what to do and how to use other number and email
Regarding the API issue, many users may encounter an error if they do not have sufficient credits to access the OpenAI API keys.
If you are facing this problem, it is crucial to verify the usage of your API key, particularly if it has a balance of $0 or if it has expired.
In such cases, it is recommended to create a new account using a different phone number and a different email ID.
By doing so, you will receive $5 worth of credits, which will remain valid for three months.
Note that you will have to create a new account using a different phone number and email ID, you will not be receiving any credits if you use a different mail ID but the same phone number.
Both of them should be different
After creating the new account
Click on the account icon on the top right corner ---- click on personal ---- on the left-hand side, click on Billing
After clicking on Billing, in the Billing Overview Window, you can see credits worth $5 in your account.