Order #1271, SHAME ON YOU BOLT

I ordered stuff from july, my package returned back to the store and their staff name divya or who ever says they already reshipped it at august 19. i havent get any updates but the auto reply mails. the system are so bad, they keep customers like me confused. SHAME ON YOU BOLT IOT

@ivivhzf Apologies for the inconvenience caused. I have forwarded this to the team and we’ll get back to you shortly.

Please elaborate on the issue.

@ivivhzf Our team has replied to you by email with an update.