I have faced the same issue so I suggest you switch of your mobile data and then try the procedure to setup the device
tried that ,dint work
you may try disconnecting and reconnecting the wifi module.
Which platform are you using?
1-android
2-ios
I am using an iOS device
Same problem I was facing as I have updated ios13 I suggest you to setup using android than log on with ios it will work perfectly fine
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ok will i’ll try that
it was iOS 13 problem I could get it connected to an iPhone running on previous version
Yes you can surely try with any previous version