Regarding creating account on android app

when i’m creating an account on android mobile app it shows error like java.security.cert.cCertPathValidatorException: Trust anchor for certification path not found. what does it mean and how can I create account on mobile app. following is the screenshot

, now what should i do next solve this problem.

Hi @Rasika
Can you please let me know if you are able to access cloud.boltiot.com on your phone browser?
Also, which mobile phone are you using? What is the Android version?

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yes, I can log in to cloud.boltiot.com on my phone. i’ve Asus zenfone android version 5.0

Hello @Rasika
Try Re-installing the app and check if there is any firewall restrictions on your internet.

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