Ubuntu login incorrect

All the steps given in the vedio was done correctly. Profile was also created successfully. During the login, after giving the user name and password, the system is showing incorrect login after entering the correct password. Please do the needful.

You can contact support@boltiot.com for help

1 Like

You can follow one of the other two alternatives given in the course for digital ocean. They also work well.

Here are a few steps you can try to resolve the login problem:

  1. Double-check your username and password
    If you’re unsure about your password, consider using the “Forgot Password” feature to reset it.
  2. Clear browser cache: Sometimes, stored cache data can cause login issues. Clear your browser cache and cookies, then try logging in again. You can usually find this option in your browser’s settings.
  3. Try a different browser or device: If the problem persists, try accessing the login page using a different web browser or device. This will help determine if the issue is specific to your current browser or device.
  4. Contact customer support: If none of the above steps work, reach out to the customer support team. They should be able to assist you further and resolve any technical issues you’re experiencing with the login process.

Contacting their customer support would be the best course of action to get personalized assistance for resolving the login issue.

1 Like

Thankyou for the help

I tried them. Thankyou.

When logged on to ubuntu , it asks for you to enter the username of your server, after you hit enter it asks you to enter your password and when you type it wont show you your password for security reasons and after entering your password you need to hit enter

if your password is 12345
then after entering your username , type 12345 when it asks for your password without being able to see it and hit enter.