Hi,
Your blue and green led are on it means your Bolt is connected to your home wifi network. Once bolt connected to any wifi network, it stops creating its own hotspot network (Here you are trying to connect to Bolt hotspot that is switched off by Bolt).
Now open cloud.boltiot.com (on your laptop/desktop)and log in with your login credentials and check if you are able to see your device.
If are not able to see the device on Bolt cloud, then change the wifi password of your home network and follow the setup process again https://docs.boltiot.com/docs/setting-up-the-bolt-wifi-module
Also, check if the below link helps
Do let me know in case you need further assistance.