We will need more details from you to pinpoint the issue. Let me know when you are free today(23rd November 2022) at 04:00 PM for an e-meeting. We shall have a zoom meeting to get more insights into your problem and fix it for you.
I may have found an issue with your Bolt IoT Setup app: this morning, it came into my mind that I still own an old Amazon Kindle FireHD device - thus, I charged it and gave it a try.
Outcome: the setup app seems to require a location service (why? I don’t see any reason for it) but my Kindle FireHD does not seem to have such - as a consequence, I got stuck when the app asked me to switch on a “high-accuracy location” or a “device-only location” service.
I.e., setup does not work on my Kindle FireHD either.
I also reactivated an old HTC One mini with Android in order to test the Bolt Setup app.
I was again asked to activate the high accuracy location service for which I do not see any reason.
But, even then, I got stuck: right now I am asked to deactivate mobile data transfer - but I can’t because I do not have any SIM card for that mobile phone and am using Wifi only instead. Within the settings app, the switch to deactivate mobile data is greyed out and cannot be toggled.
I now tried two IOS, a FireOS and an Android device and always failed connecting to the Bolt module. Since a Wifi connection to the module seems to be established (the blue LED is flashing rapidly) it looks as if your app seems to be the problem…
With the Bolt WiFi modules blue LED blinking slowly(in hotspot mode), Connect your laptop to the hotspot. The hotspot SSID will be the Bolt ID and the password will be bolt1234. Once your laptop is connected to the Bolt hotspot, open the browser and visit the URL: http://192.168.4.2/wifiSetup?ssid=SSID_name&password=Password
Where SSID_name: is the WiFi network you want to connect the Bolt module to and Password is that of the network.
Once this is done, the Green LED should come on, indicating that it is connected to the bolt cloud via the internet.
Explanation. In hotspot mode, the Bolt WiFi module has the 192.168.4.2 IP hardcoded onto it. And it runs a webserver. With the above URL, we simply connect to that web server and give it the WiFi credentials. This is usually done automatically in the Smartphone app setup.
Let me know if you need help with doing this, we can have another Video session where I can guide you through these steps.
Following your instructions, I was able to setup my Bolt module without any problems - it is so simple that you should consider developing a Web App which does the setup (or publish the receipt for a “cURL” command if somebody wants to setup a device from the command line)
Again, this looks as if your iOS and Android setup apps seem to cause my problems…