Problem connecting the device

I had connected my device with my college wifi first and it was showing offline. Then i tried to connect it with the hotspot of another phone even then it was not connected and is still showing offline. I am unable to proceed because of this issue.

Hi @namratamaleyvar72,

Please go through the topic below, you might get your answer there

hi @namratamaleyvar72
please explain further does your bolt module shows green light after you connect it to hotspot if it does not show green light this means that there is problem with internet connection if it shows green light than only it will show online on the cloud