Refund for the kit

I ordered a hardware kit nearly one month ago, on 20 August, but it still hasn’t arrived yet. Due to some reasons, I want to cancel the order and get a refund. I tried applying for refund earlier, but the refund page redirects me back to the training page itself. I’d like someone to look into this. This is the Issue I was referring to. I’ve already made a forum post about this, but have failed to do anything so far.

The order ID is #India30788

I’d be glad to provide any more info.

Hi @BrownBourbon,

I have raised your refund request. Your refund amount will be credited to your account by end of this week.

Do let me know in case you need further assistance.

The refund process has been initiated. Thank you very much for your assistance!